Addison Lee
Founded in Battersea in 1975 with just one car, Addison Lee is a family business, founded and run by John Griffin. It now carries 10 million passengers and couriers 1 million deliveries a year and has a fleet of 3,500 premium minicabs. Addison Lee is accredited by Investors in People and employs over 900 staff at its Central London headquarters. Housing one of London's busiest call centres, 300 agents answer 120,000 calls every week.
In short, Addison Lee is the biggest minicab operator in the UK. They lead the way in using new technology (Addison Lee apps for all types of smartphones) and online bookings and even produce a magazine for their customers (Add Lib). Addison Lee are also incredibly innovative in the way they work – take a look at their website.