Level 3 Extended Diploma in Travel and Tourism

The Level 3 Extended Diploma in Travel and Tourism is designed to provide a broad and more in depth knowledge of the travel and tourism industry. The qualification will develop practical skills, general and specialist management skills, communication and presentation skills. Core subjects will provide you with a general understanding of the travel and tourism industry, and a large number of specialist units are focused on developing specific skills and knowledge of the industry.

Mandatory units:

• The UK as a destination
• Investigating the travel and tourism sector
• The business of travel and tourism
• Customer service in travel and tourism

• Retail travel operations
• European destinations
• Work experience in the travel and tourism sector
• Long-haul travel destinations  
• Business travel operations
• Preparing for employment in travel and tourism
• Researching current issues in travel and tourism
• Specialist tourism
• UK visitor attractions
• Entertainment for holidaymakers
• Working as a children's representative in travel and tourism
• Passenger transport for travel and tourism
• Tourism in rural areas
• Events, conferences and exhibitions
• Investigating the cruise industry  
• Organising a travel and tourism study visits
• Responsible tourism
• Marketing travel and tourism products and services
• Tour operations
• Working as a holiday representative
• Residential study visit in travel and tourism
• Hospitality operations in travel and tourism
• Air fares and ticketing
• Principles of supervising customer service performance in hospitality, leisure, travel and tourism