Level 3 Subsidiary Diploma in Travel and Tourism

The Level 3 Subsidiary Diploma in Travel and Tourism provides learners with a broad overview of the travel and tourism industry and also provides an opportunity to focus in depth on specialist units. There are a number of units to choose from and enables learners to mix academic study with practical elements such as work experience and preparing for employment.

Mandatory units:

• The UK as a destination
• Investigating the travel and tourism sector
• The business of travel and tourism
• Customer service in travel and tourism

• Retail travel operations
• European destinations
• Work experience in the travel and tourism sector
• Long-haul travel destinations
• Business travel operations
• Preparing for employment in travel and tourism
• Researching current issues in travel and tourism
• Principles of supervising customer service performance in hospitality, leisure, travel and tourism
• Investigating the cruise industry
• UK visitor attractions
• Air fares and ticketing