WorldHost customer service training has been used to train over one million people worldwide.
That includes tens of thousands of volunteers and staff at the London 2012 Olympic Games and Paralympics, who were widely praised for the fantastic welcome they gave to visitors.
Originally developed in Canada – widely recognised as the leading global destination for visitor welcome – and adapted for the UK market by the People 1st Training Company, the WorldHost programmes provide a gold standard in training for any business that relies on day-to-day interaction with customers for success. All WorldHost trainers are quality assured and are regularly tested to ensure they continue to deliver world-class customer service training.
The aim of WorldHost is to transform customer service standards across the UK, and build the nation’s reputation as one of the most welcoming tourist destinations in the world. All of our programmes have been endorsed by Visit England, Visit Scotland, Visit Wales and the Northern Ireland Tourist Board.
Why not see what WorldHost could do for your business?
The 'WorldHost' programmes are a comprehensive training toolkit that can be used across a wide variety of industries where quality of front-line customer service is key to business success. The programme consists of four modules: